Privacy Policy | Asesoría y Servicios Globales al Transporte

PRIVACY POLICY

ASG TRANS BALEARS PRIVACY STATEMENT

ASG Trans Balears, SL informs users of its website about the processing of their personal data, in compliance with the provisions of Regulation (EU) 2016/679, General Data Protection Regulation (RGPD), Organic Law 3/2018, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE).

1. Responsible:

  • Owner: ASG Trans Balears, SL
  • CIF: B10646693
  • Registered address: Carrer Gremi de Botes, 11, 07009 Palma de Mallorca, Balearic Islands
  • Email: info@asgtransbalears.com

ASG Trans Balears, SL guarantees compliance with current regulations on the protection of personal data.

2. Information and consent

By using the website and sending forms or communications, the user is informed and gives their free, specific, informed and unequivocal consent for their personal data to be processed by ASG Trans Balears, SL, in accordance with this Privacy Policy.

3. For what purpose do we process personal data?

The personal data provided by users are processed for the following purposes:

  • To answer queries, requests for information or communications received through the website, email or telephone.
  • To manage the commercial or professional relationship.
  • To provide the requested services.
  • To comply with applicable legal obligations.
  • To improve the quality of the service and the user experience.
  • To send commercial information related to the company's services, only when the user has expressly authorized it.

4. What personal data is collected?

Depending on the use of the website, the following data may be collected:

  • Contact form: name, company (if indicated), email, telephone (if indicated), subject and message.
  • Direct communications by email or telephone.
  • Browsing data, through cookies, as established in the Cookies Policy.

No specially protected data is processed.

5. Legal basis for processing

The processing of data is based on:

  • The user's consent.
  • The execution of a contract or the application of pre-contractual measures.
  • The fulfillment of legal obligations applicable to the data controller.

6. How long will the data be kept?

Personal data will be kept:

  • For the time necessary to fulfill the purpose for which they were collected.
  • For the periods required by tax, commercial or administrative regulations.
  • Until the user requests their deletion, when legally possible.

7. Recipients of the data

The data will not be transferred to third parties, except:

  • When there is a legal obligation.
  • To suppliers who provide necessary services (hosting, web maintenance, email, analytics), acting as processors and with the corresponding contracts according to article 28 of the GDPR.

There may be international transfers of data derived from the use of third-party services, such as Google, with the guarantees required by the GDPR.

8. Rights of users

The user can exercise the rights of access, rectification, deletion, opposition, limitation and portability of their data, as well as withdraw consent at any time.

The request must be sent to info@asgtransbalears.com, indicating in the subject "Data Protection".

Likewise, the user may file a complaint with the Spanish Data Protection Agency (AEPD).

9. Security measures

ASG Trans Balears, SL applies appropriate technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, preventing its loss, improper use, unauthorized access or disclosure.

10. Modifications to the privacy policy

This Privacy Policy may be modified to adapt it to legislative or technical changes. The user is advised to review it periodically.

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